Whether the internal adviser is necessary to the company

Internal consultation provides a permanent job of the adviser in staff of the enterprise with submission to its director. Theoretically it reduces enterprise expenses (the salary of the adviser less than its payments) with preservation of advantages of a method of design of consultation. The aspiration of the head of the company to invite for work of the adviser, as a rule, speaks:

• about availability of serious problems has specified enough, for which decision the director is ready to pay
• about it the head "is advanced" in the field of management and marketing
• about desire of a head to develop the company, using additional resources.

It is almost necessary to consider the following:

   1. The objective opinion on the adviser - one of advantages of foreign consultation - is a little depreciated. In a method of design of consultation the adviser knows that its work comes to an end together with the project. For this purpose it isn't meaning to construct in in оргструктуру consulting function of the enterprises. Its unique purpose is creation of a qualitative product. For the internal adviser there is a requirement to specify and a place in structure to it its dual purpose - a qualitative product and convenient own position. It is easy to expect that in any cases of the purpose will contradict. The objective opinion thus will suffer.
   2. Independence of judgements - the second basic advantage of consultation - also can be called in question. The internal adviser can assume that too frequent circulatuion the attention of management to management lacks, the adviser can lead to dismissal or, at least, to неповышению. It stimulates it to manipulation with the information. By management of judgement of the adviser also are apprehended as it is caused a damage: if the involved adviser recommends to reject for any expert, it can't be suspected of a personal interest; if the same offer arrives from the internal adviser, advantage to estimate personal promptings of the recommendation.
   3. Growth of qualification of the adviser, acquisition of universal experience by it затормаживаются. Finally it will be hardly capable to look at the enterprise from the outside. Identical experience with the enterprise leads to formation from the identical point of view which for consultation is useless.
   4. The delegation of the adviser of the powers duplicating administrative functions, or acknowledgement behind this right to the opinion decision de facto, can lead to creation of the second center of the power in the enterprise. Internal advisers are invited in staff, as a rule, by very large companies. The role of such employee consists more possibly not in the problem permission in the enterprise, and in definition of competence of the invited companies, and also for competent acceptance of the works executed by them.

If the adviser works more possibly as the adviser be already fast in the company the serious problem which it is possible to name "Adviser" sometimes can. An external sign: availability at the head of the confidential adviser without real responsibility.

Political decisions on the main movement the person who doesn't bear responsibility for their performance. Often in this role of action of the internal adviser. Opinions of the adviser always correct, they are corresponding to opinion of a head - "it and it is direct, so thought, simply couldn't place in words". (Technically it is reached simply - it is necessary to repeat only to head of its judgement during other time in other words; acceptance name, paraphrasing.) sometimes the adviser opens new prospects for a head in area over which it didn't reflect earlier. Prominent feature is removal by the adviser of judgements in the areas surpassing its competence (for example, the manager on estimated advertizing of shots or marketing).

Ignore someone's areas, the adviser can't: it should meet to expectations of a head which all fields of activity of the enterprise interest. Unlike "normal" consulting activity of the adviser it is not limited by any project, it is termless. The activity purpose - benefit and preservation of an exclusive position. (As a rule this purpose is shown by a head, can't be.) nominally the adviser however to something answers. Achievements aren't present at its area, everyone "pierces", but someone is always guilty another: circumstances, the enterprise personnel, posess the dependent personnel. The desire of the adviser can help to be sincere, at least, it always such sights which complicates understanding of a situation a head as a problem. For other employees the head is almost closed.

"Underwater" part: in the enterprise games of hardware prosper. A personnel main objective - to survive; the part is corrected under requirements of the adviser; the part tries to struggle - or an origin of interests of business, or for "a pie part" which departure to the adviser. There are challenging groups and groupings. Provocations to wrong practice of decision-making "support" each other. In the compromise of a way of a survival work methods are applied: the compromise will reach in the meantime which is really necessary for the enterprise, and that the adviser thinks of it. The information arriving in a head, is filtered; the head has a deformed idea about a situation.

Possible development: conflict growth to an irreversible condition. Departure from the enterprise to 80 % of the personnel, first of all - management. Instant inclusion of again printed personnel in games of hardware, filtrations of professionals. Replacement of the purposes of the enterprise with the external signs providing a position of the adviser.